wendy@midstream.works

Operational Flow Audit

How many staff hours is your practice losing each week?

If your team feels stretched, an audit shows which tasks take the most hours and what it would cost to fix them. We talk with your staff, go through your data and give you a plan you can carry out on your own.

Time

Hours lost to callbacks, re-entry and reconciling the same work twice.

Trust

Patient records left incomplete when staff split their focus.

Revenue

Charges and refills that slip through without being billed.

See what an audit found at a vet practice, and how it works.

Case study · PDF

A veterinary practice

  • Where the team's hours were going
  • The fixes we recommended, and the tools we tested against the practice's own workflows
  • What each fix costs and how soon it's projected to pay for itself
Download the case study

The audit · PDF

How the Audit Works

  1. We interview your leadership and the staff who do the work every day.
  2. We map where work slows down, gets repeated or depends on workarounds.
  3. You get a roadmap of what to fix now, next and later, and what each fix is worth.
Download How the Audit Works

Ready to find what's costing you?

Tell us where your team loses the most time, and we'll tell you whether an audit makes sense.

Contact us now